Why an Artificial Intelligence Course Matters Today
A corporate artificial intelligence course is a training program that brings executives, managers, and technical teams to use AI competently and within the rules. Since 2 February 2025 the AI Act has made AI literacy a legal obligation for anyone running these systems. Training is no longer a choice. It is a requirement.
It matters because the AI Act requires it, and because the gap between adoption and maturity is wide. The AI literacy obligation for providers and deployers of artificial intelligence systems has applied since 2 February 2025, as set out in Regulation (EU) 2024/1689. Training people has become a compliance question before it is a strategic one.
Regulation (EU) 2024/1689, known as the AI Act, was published in the Official Journal of the European Union on 12 July 2024 and entered into force on 1 August 2024. Among the first provisions to apply, from 2 February 2025, is precisely the duty to ensure an adequate level of artificial intelligence literacy among staff working with these tools. For the full regulatory picture see the guide to the AI Act in 2026.
For a large, structured organization this means one specific thing. It is not enough for the IT department to know what a model does. Function heads, legal teams, marketing people, and whoever decides how processes run need to know it too. The obligation covers those who use AI, not only those who build it.
The critical point comes from market data. According to the McKinsey 2025 State of AI report, 88% of organizations use artificial intelligence in at least one business function, but only about a third of companies have started to scale their AI programs. The technology is everywhere. The skills to govern it have lagged behind.
How Big the Italian AI Market Is and Why It Matters for Training
The Italian artificial intelligence market has grown at double digits for years, and that growth drives the demand for skills. The more AI projects start inside companies, the more people have to know how to use them, control them, and fit them into processes. Training follows the investment curve, with a lag that today weighs on organizations.
In 2024 the AI market in Italy reached 1.2 billion euros, up 58% on 2023, according to the Artificial Intelligence Observatory at Politecnico di Milano. 43% of that value came from Generative AI projects.
Growth continued. Again according to the Artificial Intelligence Observatory at Politecnico di Milano, in 2025 the Italian AI market reached 1.8 billion euros, up 50% on the previous year. 46% of the value comes from GenAI solutions or hybrid projects.
There is also a figure about people that makes the picture clear. The Politecnico di Milano observatories estimate that between 2024 and 2028 Italy will need around 920,000 new professionals in fields such as big data and artificial intelligence. No company closes a gap like that through hiring alone. The main route stays training the people already there.
| Indicator | 2024 | 2025 |
|---|---|---|
| Italian AI market value | €1.2 billion | €1.8 billion |
| Annual growth | +58% | +50% |
| Share of GenAI or hybrid projects | 43% | 46% |
The Three Tracks: Basic, Advanced, and Executive
A good artificial intelligence course is never a single course. A large company holds different profiles with different needs. That is why it pays to think in three levels: a basic track for everyone, an advanced track for the teams that build and run the projects, an executive track for the people who set the strategy.
Here is how the three tracks differ.
- Basic track (AI literacy). Aimed at the entire company population. It covers the fundamentals, everyday GenAI uses, the limits of the models, and the internal rules of use. This is the level that answers directly to the AI literacy obligation set by the AI Act. Short and practical.
- Advanced track (operational and technical). Designed for the people who work on the projects: data teams, IT, process owners, operational marketing. It goes into advanced prompt engineering, integrating tools into workflows, evaluating output, and controlling risk.
- Executive track (strategy and governance). For executives and function heads. It focuses on how to pick use cases, allocate budget, govern risk, and manage AI Act compliance. Less technique, more decisions (see AI for managers and leadership).
| Track | Audience | Main objective | Expected outcome |
|---|---|---|---|
| Basic | The whole organization | AI literacy and informed use | Compliance with the legal obligation |
| Advanced | Technical and operational teams | Applied and control skills | Projects run in-house |
| Executive | Leadership and function heads | Strategy and governance | Informed decisions on AI |
How the Three Levels Fit Together
In practice the three levels talk to each other. An executive trained on the executive track knows what to ask of their teams. An advanced team knows how to turn strategic choices into projects. And a widespread basic level keeps AI from staying locked in a few rooms.
What an Effective Artificial Intelligence Course Has to Contain
An effective course starts from the company’s real use cases, not from generic slides. It has to combine essential theory, hands-on work on your own data, and a part dedicated to risk and compliance. The quality signal is simple: after the course people use AI in their daily work, not only in the classroom.
These are the elements that cannot be missing.
- Clear fundamentals. What models are, what they can and cannot do, where they go wrong. Without solid basics, use stays shallow.
- Practice on company data. The exercises have to use real cases and documents from the organization. This is where training becomes useful.
- Applied prompt engineering. Knowing how to frame a request changes the quality of GenAI output sharply.
- Risk management. Hallucinations, privacy, intellectual property, bias. Topics every user has to recognize.
- AI Act compliance. The regulatory framework, the AI literacy obligations, internal responsibilities.
- Measuring results. Indicators that tell you whether the training changed anything in the processes.
Why a Continuous Program Beats a One-Off Event
A frequent mistake in large organizations is treating AI training as a single event. A two-hour webinar does not build competence. What works is a continuous program, with moments of review and updating, because the tools change fast and an isolated session ages within months.
How to Choose the Right Artificial Intelligence Course
The right choice depends on how far the course is customized and on whether it can speak to the company’s real processes. A generic program, identical across every industry, rarely leaves a mark. The criteria that count most are few, and they go checked before signing any proposal.
Here are the criteria to assess, in order of priority.
- Customization on use cases. Does the course start from your company’s processes, or does it offer generic examples? The difference in results is enormous.
- Instructor competence. Do the trainers work on real AI projects, or only in classrooms? Field experience shows.
- Coverage of all three levels. Can the provider cover basic, advanced, and executive coherently, or does it only do one part?
- The compliance part. Does the program include the AI Act and the AI literacy obligations? It is a requirement, not an extra.
- Continuity over time. Is there a program with updates, or does it end in one day?
- Impact measurement. How is the change assessed after the course?
Start From a Skills Map
For a large organization it pays to ask the provider for a preliminary skills map. Knowing where people stand, function by function, avoids training everyone the same way. Those who are already autonomous do not need the basic level. Those starting from zero cannot keep up with the advanced one.
AI Act and Training: The Compliance Obligations
The AI Act introduces a calendar of obligations that applies in phases, and training is among the first to bite. The AI literacy obligation has applied since 2 February 2025. Penalties for the most serious breaches reach 35 million euros or 7% of worldwide annual turnover. Compliance is not optional.
The application timeline of Regulation (EU) 2024/1689 runs like this.
| Date | What applies |
|---|---|
| 2 February 2025 | Ban on unacceptable-risk systems and AI literacy obligation |
| 2 August 2025 | Obligations for GPAI models, institutional governance, penalty regime |
| 2 August 2026 | Full application of the Regulation to AI systems |
| 2 August 2027 | Extension of the list of high-risk systems |
The AI Act Penalties
On the penalty side, Article 99 of the Regulation sets heavy amounts. Breaching the prohibited practices in Article 5 reaches 35 million euros or 7% of worldwide annual turnover, whichever of the two is higher. For breaching the obligations on high-risk systems and other general obligations, the cap is 15 million euros or 3% of worldwide annual turnover.
| Type of breach | Maximum penalty |
|---|---|
| Prohibited practices (Art. 5) | €35M or 7% of worldwide turnover |
| High-risk system obligations and other obligations | €15M or 3% of worldwide turnover |
A Moving Framework and Risk Management
One point deserves attention. The regulatory framework is still moving, and some deadlines tied to high-risk systems may be updated. Before setting a compliance plan it is worth checking the most recent state of the rules. What stays fixed is the artificial intelligence literacy obligation, already fully applicable.
For a large company the practical implication is direct. Documenting that staff have been trained on the use of AI becomes part of risk management. A structured program, with attendance records and traceable content, is also evidence of diligence if an inspection comes.
Upskilling as a Strategic Priority
Training the people already inside the company is the most realistic lever for closing the skills gap. Gartner forecasts that by 2027, 80% of the technical workforce will need upskilling to keep pace with GenAI. For large organizations that means planning now, not when the problem turns urgent.
The reasoning is simple. The need for new AI professionals in Italy estimated by the Politecnico di Milano observatories, around 920,000 people between 2024 and 2028, cannot be covered from the labor market alone. The most sought-after skills are scarce and expensive. Growing internal people, who already know the company’s processes, is often the more effective route.
This also changes how training is designed. Not a one-off course, but a program that stays with people over time, with tracks differentiated by role. Companies that treat upskilling as a continuous process shorten the distance between adopting the technology and being mature in using it. And it is exactly that distance, according to the McKinsey 2025 State of AI report, that separates the 88% of companies using AI from the third that has really started to scale its programs.
Mistakes to Avoid in Corporate AI Training
The most expensive mistakes come from rushing. Buying a generic course, training only the technical people, ignoring compliance: these are choices that lead to investments without a return. In a large organization the effect multiplies, because badly designed training gets replicated across hundreds of people.
These are the recurring errors.
- Training IT only. AI touches every function. Leaving out marketing, legal, operations, and leadership creates gaps that stall projects.
- Generic content. A course that fits any company does not speak about your processes. People struggle to translate it into real work.
- Isolated events. A single session does not build lasting competence. Tools change and knowledge ages.
- Neglecting the AI Act. Skipping the compliance part exposes the company to concrete regulatory risk, given that the AI literacy obligation already applies.
- No measurement. Without indicators there is no way to tell whether the training changed anything.
Train Before Launching the Projects
There is a sequencing error too. Many organizations launch AI projects before training the people who will have to use them. The result is that the tools stay underused. Training first, or at least in parallel, puts people in a position to make the most of the investment from day one.
Frequently asked questions
The AI literacy obligation has applied since 2 February 2025 under the AI Act. Companies must ensure an adequate level of AI competence among the staff working with these systems. Training is the concrete way to meet it.
It is literacy in artificial intelligence: the ability to use, understand, and evaluate AI systems in an informed way. Regulation (EU) 2024/1689 has required it of providers and deployers since 2 February 2025.
It depends on the level. A basic AI literacy track is short. The advanced and executive tracks are longer and, ideally, run over time with updates, since the tools evolve quickly.
The basic one covers the fundamentals for everyone. The advanced one trains technical and operational teams on application and control. The executive one is for leadership and focuses on strategy, governance, and compliance.
Artificial intelligence is the general field. GenAI, or generative AI, is the category that creates text, images, and code. In 2025 it accounted for 46% of the value of the Italian AI market, according to the Observatory at Politecnico di Milano. A complete course covers both.
The Article 99 penalties hit breaches of the Regulation’s obligations, up to 35 million euros or 7% of worldwide turnover for prohibited practices. Documenting staff training is part of diligent risk management.
The Politecnico di Milano observatories estimate a need for around 920,000 AI professionals in Italy between 2024 and 2028. With those profiles scarce on the market, upskilling internal people is often the more effective route.
It means updating the skills of the people already in the company so they can use GenAI. Gartner forecasts that by 2027, 80% of the technical workforce will need upskilling to keep pace.
Rarely. The most effective courses start from real use cases and from the organization’s specific processes. A program identical across every industry hardly ever changes daily work.
With indicators tied to actual tool use in the processes, to time saved on repetitive tasks, and to the number of use cases activated. Measurement has to be defined before the program starts.
According to the McKinsey 2025 State of AI report, 88% of organizations use AI in at least one business function, but only about a third have started to scale their programs. The gap comes from a lack of widespread skills, not from a lack of technology.
Executives, function heads, and whoever decides budget and priorities on AI. The track puts them in a position to choose the right use cases, govern risk, and manage AI Act compliance.
Related guides
- AI Courses for Companies: Programs, Costs and How to Choose
- AI Upskilling: How to Train Employees on Artificial Intelligence
- AI for Managers and Executives: A Leadership Guide for the AI Era
- AI Act 2026: The Complete Compliance Guide for Italian Companies
- AI Consulting in Italy: The Complete Guide for Businesses
- Certified AI Trainers in Italy: AIFIA and the Professional Network
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