Financial Services & Insurance
AI is transforming the financial and insurance sector on every front: from compliance to risk management, from automating operations to personalizing customer service.AI is transforming the financial and insurance sector on every front: from compliance to risk management, from automating operations to personalizing customer service.
- With AI Academy
- Training for compliance, risk management, customer service and operations teams. Dedicated sessions for boards of directors.Training for compliance, risk management, customer service and operations teams. Dedicated sessions for boards of directors.
- With AI Factory
- Document Agents for policies, contracts and regulatory documentation. Customer Agents for claims handling and customer support. Governance and compliance for meeting the requirements of the Bank of Italy, IVASS (Italy’s insurance supervisor) and the AI Act.Document Agents for policies, contracts and regulatory documentation. Customer Agents for claims handling and customer support. Governance and compliance for meeting the requirements of the Bank of Italy, IVASS (Italy’s insurance supervisor) and the AI Act.
Automotive & Mobility
The automotive sector is going through a double transformation: electrification and digitalization. AI comes into play in sales processes, in the customer journey and in managing the dealer network.The automotive sector is going through a double transformation: electrification and digitalization. AI comes into play in sales processes, in the customer journey and in managing the dealer network.
- With AI Academy
- Training for sales networks, customer success, operations and marketing teams. Specific programs for managing change across dealer networks.Training for sales networks, customer success, operations and marketing teams. Specific programs for managing change across dealer networks.
- With AI Factory
- Sales Agents for lead qualification and sales networks. Document Agents for leasing, rental and financing contracts. Customer Agents for after-sales support.Sales Agents for lead qualification and sales networks. Document Agents for leasing, rental and financing contracts. Customer Agents for after-sales support.
Consumer Goods & Retail
Retail and consumer goods companies use AI to personalize the customer experience, optimize the supply chain, automate marketing and boost sales.Retail and consumer goods companies use AI to personalize the customer experience, optimize the supply chain, automate marketing and boost sales.
- With AI Academy
- Training for marketing, sales, category management and operations teams. Hands-on workshops on personalization, content generation and sales data analysis.Training for marketing, sales, category management and operations teams. Hands-on workshops on personalization, content generation and sales data analysis.
- With AI Factory
- Customer Agents for multichannel customer service. Document Agents for catalog management and reporting. Sales Agents for performance analysis and lead qualification.Customer Agents for multichannel customer service. Document Agents for catalog management and reporting. Sales Agents for performance analysis and lead qualification.
Healthcare & Pharma
Artificial intelligence in healthcare and pharma is subject to strict regulatory constraints. Our approach accounts for compliance, the privacy of health data and the specifics of the sector.Artificial intelligence in healthcare and pharma is subject to strict regulatory constraints. Our approach accounts for compliance, the privacy of health data and the specifics of the sector.
- With AI Academy
- Training for medical and administrative staff, R&D teams and regulatory affairs. Sessions on regulatory compliance in the use of AI in healthcare.Training for medical and administrative staff, R&D teams and regulatory affairs. Sessions on regulatory compliance in the use of AI in healthcare.
- With AI Factory
- Governance and compliance for regulatory documentation and compliance requirements. Document Agents for clinical data and scientific literature. Knowledge Agents for protocols and case histories you can query, with sources cited. Customer Agents for patient support (triage, FAQs).Governance and compliance for regulatory documentation and compliance requirements. Document Agents for clinical data and scientific literature. Knowledge Agents for protocols and case histories you can query, with sources cited. Customer Agents for patient support (triage, FAQs).
Education & Research
Universities, business schools and research institutions: AI is transforming teaching, research and the way these institutions are run.Universities, business schools and research institutions: AI is transforming teaching, research and the way these institutions are run.
- With AI Academy
- Programs for faculty, researchers and administrative staff. AI Games and hackathons for students. Integrating AI into existing curricula.Programs for faculty, researchers and administrative staff. AI Games and hackathons for students. Integrating AI into existing curricula.
- With AI Factory
- Customer Agents for student support and application management. Knowledge Agents for regulations, calls for applications and procedures, with sources always cited. Document Agents for administrative processes and research data analysis.Customer Agents for student support and application management. Knowledge Agents for regulations, calls for applications and procedures, with sources always cited. Document Agents for administrative processes and research data analysis.
Utilities & Energy
Utilities and energy companies handle huge volumes of operational data, customer data and regulatory documentation. AI comes into play on operational efficiency, customer experience and compliance.Utilities and energy companies handle huge volumes of operational data, customer data and regulatory documentation. AI comes into play on operational efficiency, customer experience and compliance.
- With AI Academy
- Training for operations, customer service, regulatory and field operations teams. Sessions on the digital transformation of the energy sector.Training for operations, customer service, regulatory and field operations teams. Sessions on the digital transformation of the energy sector.
- With AI Factory
- Customer Agents for bills, complaints and customer support. Voice Agents for inbound calls, around the clock and with handover to a human operator when needed. Document Agents for operational reporting. Governance and compliance for meeting industry regulations (ARERA, Italy’s energy regulator).Customer Agents for bills, complaints and customer support. Voice Agents for inbound calls, around the clock and with handover to a human operator when needed. Document Agents for operational reporting. Governance and compliance for meeting industry regulations (ARERA, Italy’s energy regulator).
Non-profit & Foundations
Non-profit organizations can use AI to maximize their impact with limited resources: from communication to fundraising, from volunteer management to reporting.Non-profit organizations can use AI to maximize their impact with limited resources: from communication to fundraising, from volunteer management to reporting.
- With AI Academy
- Training for staff and volunteers. Sessions on how AI can amplify the organization’s mission while respecting ethics and budget constraints.Training for staff and volunteers. Sessions on how AI can amplify the organization’s mission while respecting ethics and budget constraints.
- With AI Factory
- Customer Agents for communicating with supporters and managing donations. Document Agents for stakeholder reporting.Customer Agents for communicating with supporters and managing donations. Document Agents for stakeholder reporting.
Public Sector
Italy’s public administration is in the midst of its digital transformation. AI can make services more efficient, cut response times and simplify bureaucratic processes.Italy’s public administration is in the midst of its digital transformation. AI can make services more efficient, cut response times and simplify bureaucratic processes.
- With AI Academy
- Training for executives and civil servants. Specific programs on the AI Act, the GDPR and the responsible use of AI in the public sector.Training for executives and civil servants. Specific programs on the AI Act, the GDPR and the responsible use of AI in the public sector.
- With AI Factory
- Document Agents for classifying documents and drafting official acts and resolutions. Customer Agents for citizen support (FAQs, application status). Governance and compliance for regulatory compliance in the use of AI in the public sector.Document Agents for classifying documents and drafting official acts and resolutions. Customer Agents for citizen support (FAQs, application status). Governance and compliance for regulatory compliance in the use of AI in the public sector.
