Company AI policy and the AI Act: clear rules for using AI at work

Yellow Tech writes the company’s AI policy together with it: which tools are used, which data is never entered, who approves a new use. It trains staff as article 4 of the AI Act requires and builds AI agents with human oversight.

  • Leasys
  • Growens
  • Luxottica
  • Edenred
  • Bocconi
  • Groupama
  • Dussmann
  • Kerakoll
  • Santander
  • Reale Mutua
  • Culligan
  • Dalter Food
  • Politecnico di Milano
  • Take Off
  • Schneider Electric
  • Accor
  • Crédit Agricole Vita
  • Atlante
  • Telethon
  • Lexroom
  • Altroconsumo
  • Nital
  • Trigano
  • Hype
  • WeRoad
  • Difa Cooper
  • Saclà
  • TEHA

What is a company AI policy?

A company AI policy is the document with the rules for using artificial intelligence at work: allowed tools, data not to enter, who approves a new use.

It starts from what people already use, often with personal accounts, and from the risk of each use under the AI Act.

An AI policy and the map of uses, with the risk of each one

Example

The policy

Company AI policy, version 1.2

Officine Rivalta

Approved tools

ChatGPT Enterprise and Microsoft Copilot, with the company account.

Personal accounts are not allowed.

Data not to enter

Customer data.

Employees’ health data.

Confidential contracts and prices.

Who approves a new use

The IT manager, through a request form.

Review

Every six months, or when the regulation changes.

Read by the company’s legal counsel

Map of uses and risk level

  • Writing emails and quotes

    ChatGPT

    Minimal
  • Summarising meetings

    Copilot

    Minimal
  • Assistant on the website

    Custom agent

    Limited

    It must be disclosed that it is an AI.

  • Reading delivery notes and invoices

    Custom agent

    Minimal
  • CV screening

    To be assessed

    High

    Use suspended until the assessment is done.

AI Act training, art. 4

48people trained

  • Attendance register
  • Verification test

How a company AI policy is made

  1. Interviews with managers

    We gather how AI is used today, with which tools and data.

  2. The map of uses

    Each use with its tool and its risk.

  3. The written policy

    Allowed tools, data not to enter, who approves a new use.

  4. The lawyer’s review

    The company’s lawyer or DPO reviews the text.

  5. Staff training

    The article 4 course, with a record and a test.

What the AI Act asks today of companies that use AI

Training staff

Since February 2, 2025 whoever uses AI systems must take measures so that staff have the skills to use them: this is AI literacy.

Prohibited uses

Since February 2, 2025 some uses are prohibited, for example recognizing employees’ emotions.

Saying it is an AI

From August 2, 2026, whoever uses a chatbot with customers or publishes generated content must disclose it (article 50).

High-risk systems

For high-risk uses, such as recruitment, the rules apply from December 2, 2027; for AI inside regulated products from August 2, 2028.

Where the data runs: cloud or on-premise

Yellow Tech builds agents in four ways, chosen from the data the agent handles.

Where the data is
On the vendor’s servers, such as ChatGPT Enterprise or Claude Enterprise
Who runs it
The vendor
When it is chosen
To start right away
Where the data is
On servers in the European Union
Who runs it
Yellow Tech
When it is chosen
To avoid running the technology
Where the data is
In the company’s cloud, such as AWS, Azure or Google Cloud, inside its perimeter
Who runs it
The company, with Yellow Tech’s oversight
When it is chosen
For companies with a cloud and rules on data
Where the data is
On the company’s own servers, even cut off from the internet, with open models such as Llama, Mistral or Qwen
Who runs it
The company, with Yellow Tech’s oversight
When it is chosen
For healthcare, public administration and anyone who cannot use the cloud

The tools the policy covers

ChatGPT

Plan, account and data not to enter.

Microsoft Copilot and Microsoft 365

What it can read in company documents.

Claude

Account and documents to upload.

Gemini

The same rules.

Perplexity

What can be written in the searches.

Mistral

The same rules.

Custom AI agents

Human oversight, an action log, data where the company decides.

AI inside department software

The AI features of CRMs, ERPs and HR tools, often already on.

Personal accounts

The policy says whether and when they are allowed.

Take Off

The AI policy with the governance guidelines and the choice of tools before rolling out AI, with a measure of the AI maturity of its 60 people.

Read the story

Frequently asked questions about AI policy and the AI Act

The AI Act does not ask for a document with that name, but it asks companies to train staff and to respect prohibitions and transparency duties: a written policy is the simplest way to show what the company does. The GDPR still applies to all personal data.

Allowed tools, data not to enter, who approves a new use, the map of uses with the risk and how often it is reviewed.

Read the guide and download the template

It asks companies to take measures so that staff have the skills to use AI (AI literacy). After the 2026 Digital Omnibus what counts is being able to show what was done, for example with an attendance record and a test.

Discover AI Academy training

Penalties reach up to 7% of worldwide annual turnover for prohibited uses and up to 3% for the other obligations, or a fixed amount if higher; for SMEs the lower of the two applies. In Italy the authorities named by law 132 of 2025 supervise.

The company’s lawyer or DPO: Yellow Tech writes the policy and hands it over for review.

Is your team already using AI without written rules?

Yellow Tech writes your AI policy with you and trains staff as the AI Act requires.

Step 1 of 3, About you